API-Driven Business Ecosystems with Cathay Financial Holdings

In this episode, Marcus Lopez, Senior EVP of Digital, Data and Technology for Cathay Financial Holdings, joins Jay and Theo to discuss the organization’s approach to innovation as it rethinks its services and customer journeys.As the largest financial holding company in Taiwan with about 14 million customers, Cathay operates in China and most countries in …

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Democratizing Commerce for Retailers with Tokopedia

In this episode, Jay and Theo are joined by Herman Widjaja, CTO at leading marketplace platform Tokopedia, to learn more about its culture of customer-focused innovation. Tokopedia’s recent merger with Southeast Asia’s leading mobile on-demand services and payments platform Gojek to form the GoTo group, made headlines as Indonesia’s largest business deal.13 years ago, Tokopedia’s …

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The Power of Language with Josh Talks

In this episode, Jay and Theo chat with Arjun Gupta, Senior Software Engineer at Josh Talks, to learn about the company’s mission to empower the youth of India, with relatable role models and e-learning. The media platform targets young people in smaller towns across India with content in ten vernacular languages.Arjun likens Josh Talks to …

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Helping Organizations Make Informed Decisions with Equifax

In this episode, Jay and Theo are joined by Manav Doshi, GM of Technology Solutions and Keith Junius, Enterprise Architect, both of Equifax Australia, to talk about the organization’s ambitious cloud transformation.As a global credit bureau and data analytics company, Equifax is helping financial institutions, companies, and government agencies make critical financial decisions. In 2017, …

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Reimagining Traditional Banking for Indonesians with Bank Raya

In this episode, we speak to Pak Kaspar, CEO of Bank Raya, and Pak Gibbon, EVP of Technology System Information, Bank Raya, who share in more detail how Bank Raya is disrupting themselves first internally, to meet the challenges of tomorrow.As one of the largest and most distributed banks in Southeast Asia, Bank Raya (previously …

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Driving Reliable and Secure Connectivity with Singtel

Singtel is a household name in Singapore as the leading telecommunications company. But did you know it serves more than 744 million customers across 21 countries, including Australia, India, Indonesia, and the Philippines? This 143-year-old established telco doesn’t look any bit its age, as over the years, it has continuously evolved and reinvented the way …

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A Journey through Organizational Transformation with Indosat Ooredoo Hutchison

Indosat Ooredoo Hutchison and Google Cloud recently announced a new strategic partnership to accelerate digital transformation across consumer and enterprise segments in Indonesia.Part of their efforts includes digitally transforming Indosat Ooredoo Hutchison’s operations ‒ To continue on its path to innovation and build a cloud-first organization, Indosat Ooredoo Hutchison will modernize its infrastructure and applications …

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Accelerating Digital Transformation in Indonesia with Indosat Ooredoo Hutchison

Indosat Ooredoo Hutchison and Google Cloud recently announced a new strategic partnership to accelerate digital transformation across consumer and enterprise segments in Indonesia.Strongly aligned to the Indonesian government’s digital economy development program goals, the multi-faceted partnership will serve Indonesia’s SMBs as a priority target segment and spans many areas that are core to the capabilities …

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Creating Trustworthy AI Assistants with Federal Bank and Riafy Technologies

Jitesh of Federal Bank and John of Riafy join your hosts this week to chat about what it takes to build and maintain a specialized digital banking representative.John starts the show with a history of Riafy, including how he and his co-founders chose this magically-inspired name. Jitesh walks us through Federal Bank’s journey to a …

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Transforming the Customer Experience with Data at Woolworths

This week, the APAC Podcast welcomes Ram Radhakrishnan, the Head of Analytics, Loyalty, and Customer Data at Woolworths. He starts the show with a brief history of Woolworths’ online presence, including how WooliesX was introduced to leverage modern technologies and facilitate a smooth online grocery shopping experience.As the company evolved, leadership had to grow and …

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